FAQ's

Where can I find my nearest G7th capo stockist?

The most reliable way to find a local stockist is to contact our Distributor for your region. You can find contact information for all our Distributors here.

Can I use a G7th capo on both an acoustic and electric guitar?

Yes, you can use any of our steel string capos on both acoustic and electric guitars.

Will G7th acoustic/electric capos work on my classical guitar?

The vast majority of classical guitars have a flat, wide fingerboard - G7th makes a dedicated Classical capo in each of its ranges for this instrument. 
Look for Classical models on this page.

How do I replace the string pad on a Performance 3 capo?

It's a very simple process - head over to this page and watch the video at the bottom of the screen!

Where are G7th capos manufactured?

All G7th capos are designed in the UK and manufactured in our factories in China. We have an excellent relationship with the factory teams, and they maintain our high standards of quality control.

Our capos also come with a Free Lifetime Warranty, so if one develops a manufacturing fault or failure we will replace it free of charge, anywhere in the world. Simply contact us and we'll give the instructions for our replacement procedure.

If you've ever wondered why there are no cheap copies of the Performance capos, it's because the clutch is extremely difficult to manufacture and no one has managed to replicate it! That speaks to the level of quality consistently produced there.

What can I do if I have a faulty G7th capo?

If you have a defective capo we will replace it free of charge, anywhere in the world*. Please contact us so we can give you instructions for our replacement procedure.

To register your warranty online click here.
You can also register by post if you prefer. *The warranty covers any manufacturing fault or failure of the mechanism during normal use. It is not an insurance policy and does not cover any misuse or accidental damage.

How do I attach a replacement bar rubber to my capo?

First, make sure you have removed any excess glue and rubber from the capo. Then simply stick the new one in place using a cyanoacrylate-based super glue.

What's the best capo for a 12 string guitar?

For almost all 12 string guitars we recommend the either the Newport 12 string capo or the Heritage 12 string capo, both with our brand new Compensated String Pad.

Can you make one-off / custom capos using G7th technology?

No, sorry!
The tooling costs for each model runs into tens of thousands of dollars, making them suitable only for volume production.
BUT if you would like your own one-off laser engraved G7th capo then use the filters for Engraving options on our Buy Online page.

My guitar has a nitrocellulose finish. Is my G7th capo safe to use on it?

A nitrocellulose finish should be a pretty durable one. However, the danger occurs when it is exposed to additives or release agents which can be used in the processing of rubber components - these can soften and mark the finish.

We use high-quality silicone rubber on our capos and the components are cleaned before use. We would not expect you to have any problem with the rubber components used on our capos but would recommend that you don’t leave the capo on the guitar when you aren’t using it. This isn’t good for the capo either!

How do I track an order that I placed on this site?

You can view the status of an order by logging in to your account. You will need your email address, and the password you entered when you placed your order.

Does my capo carry a manufacturers warranty?

Yes, a Lifetime Warranty (25 years in Germany). 
If your G7th capo develops a fault, click here.